At Reliable Design-Build-Remodel, we understand that it can be difficult to know which businesses you can trust, especially if you’re trusting a business with a massive project, like a Whole House Remodel or a Home Addition. That’s why we’re proud to be accredited by Better Business Bureau. In this blog post, we’ll answer some common questions about the BBB and what it means for businesses like ours.
What is the BBB?
The BBB is a non-profit organization that aims to promote marketplace trust by providing free business reviews, ratings, and other information to consumers. The BBB is known for its accreditation program, which recognizes businesses that meet certain standards of ethics, customer service, and transparency.
What does BBB stand for?
BBB stands for Better Business Bureau, which has been in operating since and helping consumers since 1912.
Is the Better Business Bureau an Alabama-specific group?
No, the BBB is not specific to Alabama. The BBB has over 100 offices across North America and serves millions of consumers and businesses each year.
How does a company get a Better Business Bureau accreditation?
To become BBB accredited, a company must apply and undergo a thorough review process, which includes verifying the company’s ownership, length of time in business, licensing and bonding, and customer service history; this is done on their website by filling out a form. The BBB also evaluates a company’s advertising and marketing materials to ensure they are truthful and not misleading. They also have a call line for extra questions or information anyone attempting to get BBB accredited may need.
Should I never use a company if they’re not BBB accredited?
While having a BBB accreditation is a good sign that a company is trustworthy, it’s not the only factor you should consider when choosing a business to work with. There are many excellent businesses that have chosen not to seek accreditation from the BBB, and there are also many accredited businesses that may not meet your specific needs or preferences. However, working with a BBB-accredited business can give you peace of mind that the company has met certain standards of ethics and transparency.
At Reliable Design-Build-Remodel, we are proud of our A+ rating from the BBB and our commitment to providing high-quality customer service and ethical business practices. We believe that our BBB accreditation sets us apart from other contractors and gives our customers confidence in the quality of our work.
The Better Business Bureau is an organization that helps consumers make informed decisions when choosing a business to work with. While accreditation from the BBB is not the only factor you should consider, it can be a helpful tool in identifying trustworthy and ethical businesses. At Reliable Design-Build-Remodel, we are honored to be accredited by the BBB and will continue to prioritize the needs and satisfaction of our customers.
Reliable Design-Build-Remodel is a full service general construction firm and remodeling contractor operating in the Birmingham metro and Jefferson and Shelby County areas and surrounding communities, including Birmingham, Helena, Chelsea, Mountain Brook, Hoover, Homewood, Montevallo, Alabaster, Vestavia Hills, and Pelham, with over 30 years of servicing our valued clients. Offering full service suite of general remodeling, design and build services. Our specialties include bathroom remodeling, kitchen remodeling, exterior renovations, interior renovations, painting, and more!
Visit us at reliablerem.com, and like and follow us on Facebook and Instagram!
